Andreas Coucounis & Co LLC (hereinafter called “Coucounis”) is a limited liability law firm registered in the companies’ registry of the Department of the Registrar of Companies and Official Receiver of the Republic of Cyprus with registration number HE 247705 and it and its members are regulated by the Cyprus Bar Association.

Coucounis’ registered office is located at 9 Archbishop Makarios III Avenue, Lazaros Centre, 1st Floor, Offices 101-102, 6017 Larnaca, Cyprus.

A list of Coucounis’ partners and their professional qualifications is available at www.coucounis.com

  

Bar Admission

Unless otherwise stated, all lawyers of Coucounis are admitted to practice in Cyprus and are members of the Cyprus Bar Association.

 

Professional Indemnity Insurance

Coucounis maintains professional indemnity insurance.

 

Tax Identification Number

VAT Identification Number: CY 10247705N

 

Ethics and professional standards policy

Coucounis is committed to the highest ethical and professional standards. These apply to all our people, regardless of role, and to all our offices. Coucounis’ people are required to act professionally and in compliance with relevant laws, regulations and Bar rules.

These ethical and professional standards include:

  • acting with integrity, professionalism and fairness
  • acting in the best interests of each client, including providing a proper standard of service to our clients
  • upholding the rule of law and the proper administration of justice
  • behaving in a way that maintains the trust the public has in the provision of legal services
  • maintaining our independence

 

Anti-Corruption statement

Coucounis has a zero tolerance policy towards bribery and corruption. We are committed to:

  • conducting business in a manner that complies with applicable laws and is consistent with the highest ethical standards including, among other things, standards intended to prevent bribery and corruption, and
  • using our best endeavours to ensure that those who perform services for and on behalf of Coucounis-including employees, contractors, foreign counsel and agents-are aware of and share our commitment to conducting business ethically.

 

Anti-money laundering policies and procedures

Our anti-money laundering (AML) policies are generally based on the highest standards that are required by Cypriot and EU Law.

Our law firm conducts client due diligence enquiries on each new client and persons connected with them and conducts ongoing monitoring of existing clients. These enquiries are based on EU’s Anti-Money Laundering Directives and on Cypriot laws against AML.

Where necessary for these purposes we seek relevant information from third party data suppliers. Where individuals have supplied personal data for this purpose we will only use it for that purpose and will keep it only as long as the relevant AML and data protection legislation requires.

Our law firm also has internal procedures to ensure that any suspicions of money laundering are reported to the appropriate authorities where there is an obligation to do so. Lawyers and other relevant staff are provided with training on these issues.

 

Complaints procedure

1. Coucounis is committed to providing its clients with commercially focused legal advice of the highest quality.  Any client who is unhappy about the advice and assistance that it receives from our law firm, including any concerns about a bill, is entitled to complain. 

2. You can initially file your complaint by writing to us at the following address:

Andreas Coucounis & Co LLC
P.O. Box 40519
6305 Larnaca
Cyprus
 

3. You will need to include in your complaint the following information:

  • your name and contact details and your file reference
  • the lawyer or member of staff that you were in contact with from our law firm
  • any documentation or correspondence that is relevant to your complaint
  • details of your complaint and suggestions for possible redress

4. Our Executive Managing Director will review your complaint and will provide you with a written reply within 1 month from the date of receipt of your complaint, after having investigated the whole matter. In case more time is needed for such a review you will be informed accordingly. The written reply will include our law firm’s conclusions with clear explanations and reasoning of the conclusions reached. Our law firm will apologize for any error and rectify this promptly, if the investigation points to such direction.

5. In case you are not satisfied with the above and you consider that a disciplinary offence has been committed, you are free to contact the Disciplinary Council of the Cyprus Bar Association and file your complaint with them. The Council will examine the complaint and, if it finds merits in the complaint, will open a procedure against the lawyer or law firm who are subject to the complaint.

6. Lawyers in Cyprus must abide by the Advocates’ Code of Conduct Regulations of 2002.

7. Any of the parties in the procedure before the Disciplinary Council of the Cyprus Bar Association has the right to appeal against the Council’s decision and file an application to such an effect before the Supreme Court of Cyprus. The Supreme Court will review the application and either confirm the decision of the Disciplinary Council or set it aside. It may also issue any other order as it deems fit.